What do we mean when we say “Increase the skills, decrease the bills”?

We have consulted and coached businesses across North America and we can generally break them into two categories: those that are ready to begin their security journey don’t know where to begin, or those that have started by purchasing a bunch of security tools and are not using them to their full potential.  In both cases it comes down to knowledge and skills.  With the right knowledge and skills in place you can improve the overall resiliency of your business by reducing your cyber risk.


“Knowing is not enough; we must apply.  Willing is not enough; we must do.”

Johann Wolfgang von Goethe – German polymath and writer

Knowledge vs. skill:  Which more important?

Knowlege is theoretical.  It’s an intellectual understanding of information, knowing the right answers.  Skills are practical.  They are the actions people take to put their knowledge into practice.

Why you need to focus on both when building your cybersecurity program

Many businesses purchase products or implement training to check a box.  They are only focusing on knowledge transfer and that doesn’t improve the security or minimize the risk.  The leadership sees the increased expenses and no return on the investment.  By giving hands-on experience with the skills in the training or implementation of tools and practicing these skills, you are helping build “muscle memory”, so using the skills come more naturally.

Okay that’s the skills, but what about the bills?

We have built processes and solutions that not only share knowledge across the organization, we also provide the skills training so all employees know the risks the organization faces and how to help defend against them.  We tie all of our projects to specific, measurable results to prove the investment was worthwhile but also decreases the risk.  This process lowers the overall cost of ownership by ensuring installed solutions or tools are used to their full potential, reducing the need for additional spending and, well, we’re more cost effective than most of our competitors.